How a Melbourne‑based, family‑run carpet cleaning service built and maintained a loyal customer base through honesty, reliability, and exceptional results for more than 30 years.
Nick and Kathy have proudly served Melbourne’s residential and commercial carpet cleaning needs since 1990.
As a husband‑and‑wife team, they’ve built their reputation on four pillars — honesty, friendliness, reliability, and consistent high‑quality service. Whether it’s a one‑room refresh or a full‑scale commercial deep clean, their hands‑on approach and commitment to doing things right have kept clients coming back for decades.
Core functionality that drives results
Over 30 years delivering consistent, high‑quality cleaning across Melbourne.
Every job personally handled by the owners, ensuring care and quality.
Serving both homeowners and businesses with tailored solutions.
Visual highlights of the corporate platform
Addressing complex business requirements
The client’s previous website was outdated, difficult to maintain, and didn’t reflect their position as an industry leader. Key challenges included:
In a city with many carpet cleaners, they needed to communicate the unique value of decades‑long community trust and personal service.
Strategic approach to digital transformation
I developed a comprehensive solution that addressed all client requirements while establishing a foundation for future growth:
Showcasing their 30+ years of experience, family‑operated model, and hands‑on approach in all marketing and client communications.
Years in Business
Clients Served
Average Rating
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