How Sparkle + Shine reinvented Melbourne’s home cleaning experience with tech‑driven convenience, eco‑friendly practices, and a commitment to “Wow” every customer.
Sparkle + Shine is redefining what it means to hire a home cleaning service in Melbourne.
From lightning‑fast online booking to eco‑friendly cleaning products that are safe for the whole family, Sparkle + Shine blends modern convenience with old‑fashioned customer care. They operate without contracts, promise a 100% satisfaction guarantee, and back it all with responsive, personable customer support. Their philosophy is simple — every interaction, every clean, should make the customer say “Wow.” It’s a service built by people who would want to hire it themselves.
Core functionality that drives results
Fast online booking and rapid customer service, all at your fingertips.
Uses sustainable, non‑toxic products that are safe for families and pets.
Every clean is backed by a no‑questions‑asked guarantee.
Visual highlights of the corporate platform
Addressing complex business requirements
The client’s previous website was outdated, difficult to maintain, and didn’t reflect their position as an industry leader. Key challenges included:
Most home cleaning services are seen as generic and interchangeable. Sparkle + Shine needed to communicate their modern, tech‑friendly, eco‑safe difference.
Strategic approach to digital transformation
I developed a comprehensive solution that addressed all client requirements while establishing a foundation for future growth:
Implemented a seamless online booking system, prioritized sustainability, and positioned every touchpoint to deliver an elevated customer experience.
Satisfaction Guarantee
Average Booking Time
Melbourne Homes Cleaned
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